Reservations may be cancelled free of charge provided the cancellation request is made at least 12 hours before the scheduled entry time at the car park.

Cancellations made with less than 12 hours’ notice will not be eligible for a refund.

However, if the customer’s flight is cancelled and the parking service has not been used, the full amount paid will be refunded upon submission of documentary proof of the cancellation.

Approved refunds will be made using the same payment method used when making the reservation.

Cancellation requests must be submitted through the contact channels provided by Parking Airport Picasso, stating the relevant reservation number.

Parking Airport Picasso reserves the right to verify the documentation provided before processing any refund.